Outlook

Microsoft Outlook Level 1: Right Start for Outlook Users 

Get the basics right with a practical introduction to this universal app for managing email communication and calendars.  Get the most from the Outlook app by gaining knowledge on its many productivity features. 

Choice of Flexible Delivery Options:

~  1 Day of Training 

~  2 Mornings  /  2 Afternoons  /   2 Evenings 

Programme Benefits 

Upon completion of this training learners will know how to competently set up and manage email, folders, calendars, and contacts. Gain confidence in the Outlook interface and learn how to reduce your inbox clutter, create and share contacts, and stay on schedule with calendars and tasks. 

Who Should Attend 

This course is for those who are new to Microsoft Outlook and need to gain competence in managing email communication and calendar management. 

Learning Objectives 

Upon successful completion of this Microsoft Access Course learners will: 

• Know how to navigate the Outlook interface 

• Use the Microsoft Help feature in Outlook 

• Create, format, send and receive messages 

• Manage messages with flagging and folders 

• Manage contacts within Outlook 

• Schedule and manage meetings 

• Manage tasks and notes 

Prerequisites 

For successful completion of this course, learners should be competent in using a Windows-based computer. 

Course Outline 

1. Getting started with Outlook 

2. Getting Help in Outlook 

3. Creating and Formatting Messages in Outlook 

4. Organising Messages in Outlook 

5. Managing Contacts in Outlook 

6. Managing and Scheduling Meetings in Outlook 

7. Managing Tasks and Notes in Outlook 

Microsoft Outlook Level 2: Mastering your Email and Calendar Management 

This course is ideal for anyone who is heavily reliant on Outlook for their work and wants to optimise their usage of the app.  Learn about the features that most users aren’t using! 

Choice of Flexible Delivery Options: 

~  1 Day of Training 

~  2 Mornings  /  2 Afternoons  /   2 Evenings 

Programme Benefits 

On successful completion of this programme, students will have gained the necessary skills to customise the Outlook environment, calendar, and mail messages so that they meet your specific needs. Students will also learn how to track, share, assign, and quickly locate various Outlook items. 

Who Should Attend 

This 1-day programme is intended for Experienced Outlook users who wish to enhance their skill with Outlook. 

Learning Objectives 

Upon successful completion of this Microsoft Access Course learners will: 

• Manage Calendar options 

• Customise message options 

• Work with multiple email accounts 

• Share folder information 

• Customise the Outlook environment 

• Create Rules 

• Locate Outlook items 

Prerequisites 

Participants of this training should have completed REIM’s Microsoft Outlook Level 1 course or alternatively have a working knowledge of Microsoft Outlook from their daily job. 

Course Outline 

• Setting Calendar Options 

• Customising Messaging Options 

• Working with Multiple Email Accounts 

• Managing Tasks 

• Sharing Folder Information 

• Customising the Outlook Environment 

• Working with Rules 

• Working with Junk Mail 

• Locating Outlook Items