Terms & Conditions

Terms & Conditions of Sale

Welcome to REIM Training Solutions Website (“the Site”) where you may book and pay for attendance at training courses run by REIM Training Solutions (REIM).  These terms and conditions govern your use of the above-mentioned websites and bookings made with REIM Training Solutions.  By booking a training course you are agreeing to accept the Terms and Conditions as outlined below.  Please read these Terms and Conditions carefully.

Changes to these Terms and Conditions

REIM reserve the right to change these Terms and Conditions at any time.  Any changes are effective immediately upon posting to the Site.  Your continued use of the Site constitutes your agreement to such Terms and Conditions.

Your Status

In order to book a training course you must be at least 18 years old and you must be legally capable of entering into binding contracts.

Availability of Training Courses

Any booking for a training course placed through this Site is subject to there being availability on the training programme.  We reserve the right to decline any individual or company, or to refuse any booking onto one of our training courses.


Payments can be made online through one of the following payment methods: Visa, Mastercard and Visa Debit.

Individual Bookings – Full payment is due 14 days prior to the start of the course.  Payment can be made by either Credit Card or Electronic Fund Transfer.  Cash payments are not acceptable.  Only full payment secures a place on the course.

Company Bookings For new clients, an invoice will be sent to your organisation at the time of booking and full payment should be made a minimum of 14 days prior to the start of the course.  In the case of a last minute booking, and within 2 weeks of the course start date, full payment must be made by credit card or electronic bank transfer on confirmation of the booking.

Cancellation and Refund Policy

Course Cancellation

Full refunds will be given for courses cancelled in excess of 10 working days before the course start date.

Cancellations made 10 working days or less in advance will incur the full course fee.  No refund will be made to delegates who fail to attend classes or who do not complete the course.

Course Transfers/Change of Date

Companies and individuals may substitute participants prior to the start of the course without additional payment. Course transfer or change of date requires that notification by e-mail is received by REIM Training Solutions more than 5 working days prior to the course commencement date.


REIM Training Solutions reserves the right to cancel or re-schedule any course at any time.  In the unlikely event of cancellation, fees will be refunded.  REIM Training Solutions also reserves the right to re-schedule the start dates of all courses and, if necessary, to vary the content.  Except where expressly stated, all fees are non-refundable.  While every effort has been made to ensure the accuracy of the information on the web-site, it may be subject to later alteration or amendment in the light of policy changes, course updates or other constraints.

Online Training Courses

You will have access to the course material for the duration of the programme and until you sit your exam.  Once you have logged on to the course, refunds cannot be made.

You will be issued with a user name and password to facilitate your log in to the course material.  Your subscription, and the user name and password, are personal to you and cannot be transferred to any other person without the prior written consent of REIM Training Solutions.  Should you give your user name and password to any other person and in the event that the course material is accessed by a third party to whom you have given your username and password, REIM Training Solutions may terminate your subscription without obligation to refund any fees.

Liability and Disclaimer

To the extent permitted by law, we provide the Site without any warranties or guarantees.  In particular, we do not warrant that the Site or any of its contents are virus free.  You must take your own precautions in this respect, as we accept no responsibility for any infection by virus or other contamination or by anything, which has destructive properties.  Although we do our best to provide constant, uninterrupted access to the Site, we do not guarantee this.  We accept no responsibility or liability for any interruption or delay.  The Site provides content from other sources and while we try to ensure that material included on the Site is correct, we cannot accept responsibility if this is not the case.  This disclaimer does not affect your organisation’s statutory rights.

To the full extent allowed by law, you agree that REIM Training Solutions will not be liable to you for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or relating to the Site.  If we are found to be liable to you our liability shall not exceed the membership/course fees. Nothing in these terms and conditions shall exclude REIM Training Solutions liability for personal injury or death caused by negligence.

Use of Material on the Website

For the purposes of this agreement, “material” includes, without limitation, text, video, graphics and sound material, published on the Site.  You may download and print extracts from the material and make copies of these for your own personal and non-commercial use only.  You are not allowed to download or print the material, or extracts from it, in a systematic or regular manner or otherwise so as to create a database in electronic or paper form comprising all or part of the material appearing on the Site.  You must not reproduce any part of the Site or the material or transmit it to or store it in any other website or disseminate any part of the material in any other form, unless we have indicated that you may do so.

Third Party Advertising on the Website

You may see advertising material submitted by third parties on the Site.  Individual advertisers are solely responsible for the content of advertising material, which they submit to us, including ensuring that it complies with relevant legislation.  We accept no responsibility for the content of advertising material, including, without limitation, any error, omission or inaccuracy.

Cookies Policy

You can read our Cookies Policy here.

Governing Law

The Terms and Conditions shall for all purposes be governed by and interpreted in accordance with the laws of Ireland. You and REIM Training Solutions agree to submit to the exclusive jurisdiction of the Courts of Ireland.  The place and performance of this agreement shall be Ireland.

Data Protection

REIM Training Solutions has always been committed to building a community based on trust.  Our Privacy Policy clarifies how we use, process & protect your personal information in keeping with the EU’s General Data Protection Regulation (GDPR).

Our privacy policy includes details on:

  • the information we collect;
  • how we process this information;
  • how we store data;
  • your data rights.

Read our full Privacy Policy here.

Scroll to Top